Opt InHelp
How Opt In works, one guide at a time.
Guides
Getting startedYour clans, your day, and where everything lives.Clans and ranksOwners, admins, members, codes and ranks.Channels and boardsChat, announcements, and boards for events, tasks and files.RalliesCalls you plan ahead, with reminders.Shifts and locationsWho’s on when, at which location, with reminders.GhostsVisiting a clan for a day, without joining.Opt BotCatch-ups when you’ve been away, and answers about your clan.Live sportsGames, cheers and watch parties.Opt In+ and the shopWhat’s free, and what’s extra.Photos and videosWhat you can send, and how big.Privacy and safetyBlocking, reporting, and your account.
Common questions
Is messaging free?
Yes, always. Opt In+ adds bigger rallies and a few extras, but chatting never costs anything.
How do I join a clan?
Ask the clan’s owner or an admin for its code, scan its QR code, or open an invite link. Public clans can also be found in Discover.
Why am I not getting notifications?
Check Account › Notifications, and that Opt In is allowed to notify you in your phone’s Settings. A muted chat won’t notify you.
Can I use Opt In on a computer?
Yes, at optnin.com. Sign in with the same account.
Who can see my shifts?
You, the managers of your location, and the clan’s owner and admins.
How do I contact you?
Email support@optnin.com.
Still stuck? Email support@optnin.com.