Child Safety Standards

Opt In has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sextortion and trafficking. This page says what isn’t allowed, how to report it, and what we do about it.

What isn’t allowed

• Any content that sexualises a minor, real or drawn, including images, videos, text and links to it.
• Contacting a minor to sexualise them, groom them, or arrange to meet them for sexual purposes.
• Threatening to share someone’s intimate images, or pressuring a minor for them.
• Advertising, selling or asking for any of the above.

Our Terms of Service forbid all of it. Opt In isn’t for children under 13.

How to report it

• In the app or on the web: press and hold a message (or open a person’s or clan’s page), tap Report, and choose Child safety. Reports of this kind go to the top of our review queue.
• By email: support@optnin.com, with the person’s intag or the clan’s name and what happened.
• You can also block the person, which stops them messaging or calling you. If a child is in immediate danger, call your local emergency number first.

What we do

• We review child-safety reports first, and remove the content as soon as we confirm it.
• We permanently ban accounts that share CSAM or try to exploit a child, and delete clans set up for it.
• We report CSAM to the National Center for Missing & Exploited Children (NCMEC), and cooperate with law enforcement, as the law requires.
• We keep what’s needed for that report and any investigation, even after the content is deleted.

Contact

Our point of contact for child safety, including for law enforcement, is support@optnin.com.