Terms of Service

These terms are the agreement between you and Opt In for using the Opt In app and this website. By making an account or using Opt In, you agree to them. Our Privacy Policy explains how we handle your data.

Your account

• You need to be at least 13, or older if the law where you live requires it.
• An account is for one person. Keep your sign-in to yourself; you’re responsible for what’s done with it.
• Don’t pretend to be someone else, and don’t take an intag or clan name to mislead people or to hold it from its rightful owner.

What you post

What you send stays yours. You give Opt In permission to store it, show it to the people you sent it to, and do what’s needed to run Opt In (for example, making a smaller copy of a photo). That permission ends when you delete it or your account, except for copies others have already saved or that we must keep by law.

Rules for everyone

Don’t use Opt In to:

• harass, threaten, bully or abuse anyone, or attack people for who they are;
• post sexual content involving minors, or anything that sexualises or endangers a child;
• share someone’s private information or intimate images without their consent;
• promote violence, terrorism or self-harm;
• send spam or scams, or sell or trade accounts, intags or clans;
• break the law, or infringe someone else’s rights;
• interfere with Opt In, get around its limits, or access accounts or data that aren’t yours.

Reports, blocking and enforcement

You can report a message, a person or a clan from inside the app, and block anyone. We review reports and may remove content, limit features, or suspend or delete accounts and clans that break these terms. If you think we got it wrong, email support@optnin.com.

Clans

A clan’s owner and admins decide who’s in it, its channels, and its shifts, and are responsible for using those tools fairly. Shift times in Opt In are a convenience: your employer’s or organiser’s own records come first.

Purchases

• Messaging is free.
• Opt In+ is a subscription. It renews automatically until you cancel it in your App Store or Google Play account, at least a day before it renews.
• Shop items and ghost passes are licences to use something in Opt In. They have no cash value, can’t be transferred, and a ghost pass is used up when you use it.
• Apple or Google handles payment and refunds, under their own terms.

Ending

You can stop using Opt In and delete your account at any time. We may end or suspend an account that breaks these terms, or if we have to stop offering Opt In.

No guarantees

We work to keep Opt In running and your data safe, but it’s provided as it is: we can’t promise it will always be available, free of errors, or that every message, notification, call or alarm will arrive on time. Don’t rely on Opt In for emergencies. As far as the law allows, Opt In isn’t liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim. None of this limits rights you have by law that can’t be limited.

Changes

We may update these terms. We’ll change the date at the top, and tell you in the app before a significant change applies. Using Opt In after that means you accept the new terms.

Contact

Questions about these terms: support@optnin.com.