Privacy Policy

Opt In is for talking and doing things with your clans: chats, rallies (calls) and shifts. This page says what we collect to run it, what stays on your phone, who else handles it, and how to get it deleted. We don’t sell your data, and there are no ads in Opt In.

What we collect

• Your account. The name, email address and photo your sign-in provider (Sticklet, Apple, Google or Discord) shares with us, and the intag, name and photo you choose. A name you set for one clan is shown only in that clan.
• What you send. Messages, photos, videos, GIFs and stickers, polls and votes, reactions, tasks, scheduled messages, and your location when you share it in a chat. Photos and videos are stored privately and shown only to people in that chat.
• Clans, rallies and shifts. Which clans you’re in and your role, the rallies you’re invited to or join, and your shifts, including shifts a clan manager imports from a roster file.
• Calls. Who started a call, who was rung, who joined and when. Calls aren’t recorded.
• Your devices. A push token for each phone you sign in on, so notifications reach it, and your notification settings. Each sign-in records the device name and model and the phone’s address on its own network, so you can check your sign-ins in Settings; only you can see that list.
• Discover. The interests you pick and the clans and teams you look at, to choose what Discover shows you.
• Purchases. What you’ve bought (Opt In+, shop items, ghost passes) and when. Apple and Google take the payment; we never see card details.
• Safety. Reports you make, with a copy of what you reported, and the people you’ve blocked.

What stays on your phone

• Contacts. Inviting people from your contacts reads them on your phone only. Nothing is uploaded; only the person you choose gets a text, from your own Messages app.
• Calendar, reminders and alarms. Shifts added to your calendar, reminders about messages, and shift alarms are made on your phone, and stay there.
• Photos. Opt In sees only the photos and videos you pick to send or to use as a picture.
• Camera and microphone. Used only while you’re in a call, or taking a photo or scanning a clan’s QR code.

How we use it

To run Opt In: deliver your messages and notifications, connect calls, show your clans and shifts, keep your purchases working, and keep people safe (reviewing reports, enforcing blocks). We also use crash reports to fix bugs, and install counts to see which links bring people to Opt In.

Who else handles it

These companies process data for us, only to provide their part of Opt In:

• Supabase: our database, file storage and sign-in.
• LiveKit: connects calls and rallies (audio and video pass through it; nothing is stored).
• Expo, Apple and Google: deliver notifications to your phone.
• RevenueCat and Stripe: keep track of purchases made through Apple and Google, and take payment for purchases on this website.
• Anthropic: runs Opt Bot. When Opt Bot catches you up or answers you, the messages and clan details it needs are sent to Anthropic’s Claude to write the reply. Anthropic doesn’t use them to train its models.
• Sentry: crash and error reports, tagged with your account id only (no name or email).
• AppsFlyer: which link or campaign led to an install. We don’t use advertising identifiers, and it’s given your account id only.
• Giphy: when you search GIFs and stickers, your search goes to Giphy.
• Cloudflare: serves this website.

Your sign-in provider shares your details with us when you sign in; what it keeps is covered by its own privacy policy. We share data with anyone else only if the law requires it.

Opt Bot

Opt Bot is a helper in each clan that only you see. When you’ve been away, it reads the new messages in that clan’s channels and groups you’re in and writes you a catch-up; when you ask it something, it looks up the clan’s events, tasks, files, rallies and messages to answer. It only ever reads what you can already see, it never reads your direct messages, and it leaves out people you’ve blocked. It can suggest an event, a task, a rally, a message or a reminder, but nothing happens until you tap to confirm. Your Opt Bot conversation is kept until you delete your account. Chats you set to Nothing are left out of catch-ups.

Who sees what in Opt In

People in a chat see its messages. People in a clan see its members (names, intags, photos), its channels and its rallies, and its managers see its shifts. Guests see only what they were let into, for as long as they’re in. People you block can’t message or call you.

Keeping and deleting

We keep your data while you have an account. A message you delete is removed for everyone, along with its photo or video. You can delete your whole account in the app (Account › Delete account) or here on the web; that page lists exactly what goes and what’s kept.

Your choices and rights

You can change your name, photo and intag, notification settings and blocks in the app, and turn off access to contacts, calendar, location, camera and microphone in your phone’s settings. To get a copy of your data, have something corrected, or ask anything about your privacy, email support@optnin.com. Depending on where you live, you may also have the right to complain to your data-protection authority.

Children

Opt In isn’t for children under 13, and we don’t knowingly collect their data. If you think a child under 13 has an account, email us and we’ll delete it.

Changes

If we change this policy we’ll update the date at the top, and tell you in the app when the change is significant.